Change Order Management
Scope changes are a reality of construction. This procedure ensures they are handled with transparency, speed, and proper documentation so no one is surprised.
Procedure Steps
Follow each step in order. If something does not apply to the current situation, note it and move to the next step. If you find a better way, bring it to your group leader so we can improve the procedure for everyone.
When a scope change is identified, document it immediately: what changed, why, and who requested it.
Estimate the cost and schedule impact within 24 hours. Be thorough — include materials, labor, and any downstream effects.
Present the change order to the client with a clear explanation of the impact. No surprises. No hidden costs.
Obtain written client approval before any work on the change begins. Verbal approvals are not sufficient.
Update the project budget and schedule to reflect the approved change. Communicate updates to the Field Commander and crew.
File the approved change order with the project documentation. Every change must be traceable.
Track change order work separately in the budget. Know exactly what the original scope cost and what changes cost.
Review cumulative change orders monthly. If they are trending high, discuss with the Watchman — it may indicate a scoping problem.
Who This Applies To
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